Recovering my Password


1- Go to the normal “Sign In” page. If you are already logged in, you will need to log out first.

2- From the Sign In page, locate the link “Forgot password?” just below the Sign In button.

3- Click on the link, you will be directed to the reset password page. Provide the email address you use for signing in, the system will send you an email with the link to reset your password.

4- When you receive the system email, follow the link provided to the reset Midaxo account password page where you can set a new password for your account.

5- When you see the message: “The password changed successfully”, you can log in to your account with the new password.

 

Resetting your Password


1- Log in to your account and go to the User page from the main menu bar.

2- The right hand side of the users page is your account information with a couple of tabs. Now click on reset password.



3- After you click on reset password, you will see the following dialog. Follow the instructions to reset your password. 



4- You should see a confirmation message along the top of the Midaxo screen if you have successfully reset your password.